principles of small business management pdf

In fact, it seems even less tractable in those areas. And it occurs just as often outside business-in labor unions, government agencies, hospitals, museums, and churches. It has become common in Japan and Germany, the Netherlands and France, Italy and Sweden. This phenomenon is by no means confined to the United States. The story is a familiar one: a company that was a superstar only yesterday finds itself stagnating and frustrated, in trouble and, often, in a seemingly unmanageable crisis.

Yet “what to do” is increasingly becoming the central challenge facing managements, especially those of big companies that have enjoyed long-term success. But, with the exceptions of outsourcing and reengineering, these tools are designed primarily to do differently what is already being done. Not in a very long time-not, perhaps, since the late 1940s or early 1950s-have there been as many new major management techniques as there are today: downsizing, out-sourcing, total quality management, economic value analysis, benchmarking, reengineering.

Principles of small business management pdf